Last updated: August 24, 2026
Who handles your information
Henan Pyrocore Corporation operates this website. Privacy questions and requests can be sent to info@pyro-core.com.
Information we collect
When you send an inquiry, we may collect your name, work email, company, country or region, telephone number, product interest and the technical information you provide about your process, material, equipment or project. Our website and hosting systems may also process limited technical information such as IP address, browser information, request time and security logs for operation, abuse prevention and troubleshooting.
How we use the information
- To review and respond to your inquiry.
- To prepare technical questions, equipment recommendations or a quotation.
- To maintain business correspondence and project records.
- To protect the website, prevent spam and diagnose service problems.
- To meet applicable contractual, accounting, security or legal requirements.
We do not sell inquiry information.
Service providers and transfers
Information may be processed by service providers that support website hosting, email delivery, security, file exchange or business communications. These providers may operate in countries different from yours. Information is shared only as reasonably necessary to provide those services or meet applicable requirements.
Retention
Inquiry and correspondence records are retained only for as long as reasonably necessary to respond, develop a potential project, maintain business records, resolve disputes, protect the website or meet applicable obligations. Retention may vary with the nature of the inquiry and any later commercial relationship.
Cookies and similar technologies
The website may use essential cookies or similar storage required for website operation, security, form protection and user preferences. If non-essential analytics or marketing technologies are introduced, the website will provide the related notice and choices before they are enabled.
Your choices and requests
Depending on applicable law, you may request access, correction or deletion of personal information, or object to certain processing. Send the request from a contact channel that allows us to verify it. Some information may need to be retained where required for security, contractual or legal records.
Security and inquiry content
Reasonable administrative and technical measures are used to protect submitted information, but no internet transmission or storage method is completely secure. Do not send passwords, bank credentials, export-controlled data, confidential customer documents or other sensitive information through the initial website form. Technical drawings and files can be exchanged through an agreed channel after contact is established.
Policy changes
This policy may be updated when the website, service providers or applicable requirements change. The updated date at the top identifies the current website version.